Reduce sales overhead by 30% - integrate your eCommerce website with Your Business
Did you know that a staggering 97% of all eCommerce websites are delivered standalone; they do not connect to other business applications? Actually, this statistic is not that shocking, as the large majority of eCommerce web designs are provided for smaller businesses who perceive that integrating an eCommerce web design is expensive. Perhaps it is this perception that is more concerning; smaller businesses need their systems to be highly automated, as they tend to have less staff. Integration actually reduces costs.
Whilst most people focus on earning money from their website, too few businesses look at saving money, time and effort. Integrating your eCommerce web design will not only save you money; it will also improve the end user experience. Behind the scenes, the entire website process is smoother and more reliable. By removing the need for your staff to facilitate web orders you can either deploy them to more important duties or reduce your overheads.
Out of the box a Weblinc eCommerce website will integrate with the following products:
- Infor System 21 and Aurora
- Access Dimensions
- Most modern ERP systems that use XML
Our eCommerce web shops with integration, automates the tasks that your employees complete manually.
How often does your website sell a product that is not in stock? Our integrated solution will check stock availability before taking the order and offer an alternative if the item being ordered is not available.
How much staff time is wasted calling customers back to rectify a problem order? Our integrated ecommerce shop includes dynamic rules that it uses to ensure that problem orders are not created.
How many of your staff are in your order management chain? Our system takes the order, posts the order and prints the order for your despatch department to deliver. No other staff are required.
Author: Bill Duff
How many staff does it take to process an online order?
When our ecommerce website is integrated with Access Dimensions, Sage, Microsoft Dynamics, SAP or System 21 the sale is automatically posted on your accounts system and the stock adjusted accordingly.
In a business to business environment the system will check the customer’s credit balance and accept or reject an order based on your own credit rules.
Why pay staff to do what Weblinc does automatically?
How many staff do you currently have processing your online orders?
As the data the website uses is already stored in your systems (the price, SKU number, dimensions, colour etc), there is no need to re enter this data; the website will never enter wrong data when processing the order, the system also processes the order immediately, whatever the time of day or day of the week. The website automatically posts the sale.
Weblinc ecommerce websites, a salesman that works 24 hours a day 365 days a year, for no extra charge!!
How many staff do you have in customer services?
Integrating your eCommerce website reduces errors. Our rules engine uses logic to identify and flag potential “problem orders”; if a customer orders an unusual quantity of a product the system will flag the order before processing it through the system.
The website will trigger customer service emails automatically, Weblinc will ensure that there are no errors in the sales process, allowing you to reduce your customer services team.
How many employees take part in your order processing chain?
When we integrate our eCommerce web design with Access Dimensions, Sage, Microsoft Dynamics, SAP or System 21, the first employee in the chain is the person who despatches the goods. Integrating our eCommerce web design will allow you to make staff savings, the cost savings are typically 30% but for larger organisations the savings can be even higher.
Integrating an ecommerce website with Access Dimensions, Sage, Microsoft Dynamics, SAP or System 21provides a high return on your investment.
It is true to say that back in 1999, when we won our first enterprise eCommerce web design project for Toyota (GB) Ltd (as they were then called), integrated eCommerce web design was new and expensive (relatively). However, it delivered an excellent return on investment (ROI). As time and technology has moved on we were able to significantly improve our web tools and processes, to make integrated eCommerce web design affordable to smaller businesses.
Today integrating our eCommerce web design with your business systems is relatively straight forward. We have pre built an interface that allows us to automate the website from order capture and payment, through to delivery, without the need for human intervention. The first person required to process the order now is the dispatcher who picks, packs and ships the ordered product. Our integrated eCommerce website is a cost efficient option for reducing your overheads at the same time as increasing customer satisfaction.
Weblinc eCommerce, the last website you will ever need
- Manage delivery charges by size, weight, volume and location
- Provide incentives to your clients, vouchers and discount codes
- Customers can view orders via their account and you can provide further incentives to registered users
- Can be integrated with your Sage accounting application and most popular ERP systems including Access Dimensions and SAP
- Access Dimensions
- Microsoft Dynamics
- System 21 / Aurora
- Bespoke integration is also available
- Delivery charging module
- Voucher and discount code module
- End user personal account modul
- Integrating with your accounts application