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Data Protection & Privacy

e-commerce web design and social media marketing - Data Protection and Privacy Policy

Data protection & privacy policy

1. Introduction 

This page explains how Fusionsoft Limited (trading as Fusionsoft, Fusionsoft Website Maintenance and LithiumRed) collects, protects, and uses your personal data. Fusionsoft is committed to ensuring that any personal data supplied by visitors to this website or is otherwise generated by web platforms such as our blog and social media sites is collected and processed fairly and lawfully. 

2. What personal data does Fusionsoft collect?

Fusionsoft needs certain personal data to enable it to communicate with and sell products and services to its customers and prospective customers. The personal data collected on this website will typically include your name, company name, job titles, email addresses, postal address and telephone numbers. 

We use this information to provide any material or information that you request from this website, such as electronic guides, requests for callbacks, download forms and booking forms. If you become a customer of Fusionsoft we will use information captured for delivery, installation and support and billing to deliver a service that you purchased from us. 

In certain circumstances, Fusionsoft may also collect financial information about our customers and from third parties to enable Fusionsoft to assess its risks in granting credit terms and contact information about organisations Fusionsoft considers may be interested in Fusionsoft products and services.

3. How does Fusionsoft obtain personal data? 

Fusionsoft obtains personal data in a number of ways including from download forms that are filled in by prospective customers and users of this website, by telephone if you call us and provide your details over the phone, by email if you email us and by post if you write to us.

4. How does Fusionsoft use the personal data it holds? 

4.1 Providing and improving the Fusionsoft service 

Fusionsoft use of personal data is necessary to enable it to provide a service to its customers and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition, Fusionsoft may also use personal data to improve the level and type of service Fusionsoft offers to its customers. 

4.2 Direct marketing 

Fusionsoft may from time to time inform its customers, end users and potential customers about Fusionsoft and Fusionsoft products and services and other information Fusionsoft feels may be of interest. 

Customers and other recipients of information from Fusionsoft may indicate at any time that they do not wish to receive marketing information. Where you make this request we will stop sending you marketing material as soon as we possibly can.

4.3 Third party marketing 

Fusionsoft, like many other internet-based companies, uses remarketing, third-party vendors (including Google) display Fusionsoft adverts on sites on the internet and use cookies to serve adverts based on a user's prior visits to the Fusionsoft website. 

Customers may opt out of Google's use of cookies by visiting the Google advertising opt-out page. Alternatively, customers may opt out of a third party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page. 

5. Does Fusionsoft transfer personal data overseas? 

As Fusionsoft uses hosting and other internet services from global suppliers, it is necessary for Fusionsoft to transfer and process personal data outside of the United Kingdom. 
Prior to making any such transfer, Fusionsoft will put in place security procedures and firewalls designed to prevent unauthorised use of or access to personal data. 

6. To whom does Fusionsoft disclose personal data? 

Fusionsoft will pass personal data to its internal departments in order to fulfil enquiries, sales and support requests as well as to finance departments to enable invoicing. 

Fusionsoft does not disclose personal data to unaffiliated third parties except where customer consent has been obtained, where Fusionsoft is under an obligation by law to disclose personal data or where Fusionsoft has contracted with third parties to assist in providing services to Fusionsoft customers such as for delivery, installation and systems support services.

7. How Fusionsoft protects the personal data it holds? 

Fusionsoft takes customer confidentiality and security very seriously. Fusionsoft has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Fusionsoft. These procedures are reviewed from time to time to determine whether they are being complied with and remain effective. 

8. Your rights 

The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by Fusionsoft specific rights to access and rectify personal data held about them. These include the right to: 


Obtain from Fusionsoft, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients;


Request the deletion or rectification of personal data which is inaccurate; and inaccurate; and 


As explained in paragraph 4.2 above to object to any unsolicited information sent by Fusionsoft regarding promotions or new products and services. 

9. Contact details

If you have any questions relating to this privacy policy, please use our “Contact us” form, any request received will be dealt with in an appropriate manner and in a reasonable timescale. 

10. Updating our policies 

As a part of Fusionsoft commitment to compliance with data privacy requirements, and to reflect changes in Fusionsoft operating procedures, Fusionsoft may update the terms of this policy from time to time and will post the revised policy on our website under the “Privacy Policy” link at the bottom of our website.


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Revised: 10/05/2016

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Data Protection & Privacy

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